Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Nordic Charge Group ApS, Torpenvej 32, CVR 45789829, 3050 Humlebæk, Denmark.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Denmark.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Order Data means information about a purchase made through a partner’s online store that is passed to Us so that We can fulfil the order (see “Store Platform Integrations”).
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
Website refers to Nordic Charge, accessible from www.nordiccharge.com.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

First name and last name
Email address
Messages and CVs You send through Our forms
Usage Data
Order Data received from partner store platforms (see “Store Platform Integrations” below)

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Cookies and Tracking Technologies

When You first visit the Website, a cookie banner (provided by Cookiebot) asks which categories of cookies You accept. Tools in a category You have not accepted are not loaded, and set no cookies.

Necessary — always on

Cookiebot (Usercentrics A/S, Denmark) stores Your cookie choice in a cookie so the banner does not appear on every page. Lawful basis: necessary to provide the Service and to record Your consent.

Statistics — only with Your consent

Google Analytics (Google Ireland Ltd.) uses cookies to measure how visitors use the Website, such as which pages are visited and for how long. Lawful basis: Your consent.

Marketing — only with Your consent

LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company) uses cookies to measure the results of Our LinkedIn campaigns and to show relevant ads to Website visitors on LinkedIn. Lawful basis: Your consent.
Mailchimp (Intuit Inc.) uses cookies to link visits to the Website with Our email newsletter. Lawful basis: Your consent.

Cookieless statistics

Vercel Web Analytics (Vercel Inc.) counts page views without cookies and without storing anything on Your Device. A visit is identified by a hash of the request that is discarded after 24 hours, so it cannot recognise You on later days or on other websites. Lawful basis: Our legitimate interest in knowing how the Website is used.

Hosting

The Website is hosted by Vercel Inc. and Cloudflare, Inc. Like any web server, they process Your IP address and request details in order to deliver the Website and protect it against abuse. Lawful basis: Our legitimate interest in operating a secure website.

Some of these providers are based in, or transfer data to, the United States. These transfers rely on the EU–U.S. Data Privacy Framework or the European Commission’s Standard Contractual Clauses.

You can change or withdraw Your consent at any time: change cookie settings. The banner also lists every cookie, who sets it and how long it lasts.

Contact and Job Application Forms

When You use the contact form or the job application form on the Website, We receive what You enter: Your first and last name, email address and message, and for job applications, the CV You attach.

How it is handled: the form content is sent to Us by email through Resend (Resend, Inc.) and is not stored on the Website. Resend is based in the United States, and the transfer relies on the safeguards described under “Cookies and Tracking Technologies”.

Why We process it: to answer Your enquiry, or to assess Your job application. The lawful basis is Our legitimate interest in responding to enquiries sent to Us, and for job applications, taking steps at Your request before entering into a possible employment contract.

Retention: enquiries are kept as long as needed to handle them and any business relationship that follows. Job applications, including CVs, are deleted no later than six months after the recruitment process has ended, unless You agree that We may keep them longer.

Store Platform Integrations

Nordic Charge fulfils orders and arranges installation on behalf of retail partners who sell through e-commerce platforms. When a partner authorises Us to connect their store, We receive Order Data from that platform. We currently support Shopify, WooCommerce, Wix and Squarespace.

Data We receive: the customer’s name, email address, phone number, delivery and billing address, and the products ordered. We do not receive payment card details.

Why We process it: to deliver the ordered products, to schedule and carry out installation, and to send shipping and installation updates. The lawful basis is the performance of the contract between the partner and their customer, which We fulfil on the partner’s behalf.

Who We share it with: the installer assigned to the order, the shipping carrier, and the store platform itself when We report fulfilment and tracking information back to it. We do not sell Order Data or use it for marketing.

Platform access: for Squarespace, We request read-only access to orders and register a notification so that new orders reach Us automatically. A partner can revoke this access at any time from their Squarespace account, after which We receive no further orders from that store.

Retention: Order Data is kept for as long as needed to complete the order and meet accounting and warranty obligations, then deleted or anonymised.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service.
To manage Your Account.
For the performance of a contract.
To contact You.
To provide You with news, special offers and general information.
To manage Your requests.
For business transfers.
For other purposes such as data analysis and improving services.

We may share Your personal information in the following situations:

With Service Providers.
For business transfers.
With Affiliates.
With business partners.
With other users.
With Your consent.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

Transfer of Your Personal Data

Your information may be transferred to and maintained on computers located outside of Your jurisdiction, where data protection laws may differ. We will ensure that adequate controls are in place to safeguard Your data.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Disclosure of Your Personal Data

Business Transactions: Your Personal Data may be transferred in case of merger or acquisition.
Law enforcement: We may disclose Your Personal Data if required to do so by law.
Other legal requirements: We may disclose Your Personal Data in good faith where necessary to comply with legal obligations, protect safety, or defend rights.

Security of Your Personal Data

We strive to use commercially acceptable means to protect Your Personal Data, but no method of transmission or storage is 100% secure.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect data from children. If discovered, such data will be deleted.

Links to Other Websites

Our Service may contain links to other websites. We are not responsible for the content or privacy practices of third parties.

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This means that:

We only collect and process your personal data when we have a lawful basis to do so (such as consent, contractual necessity, or legitimate interest).
You have the right to request access to, rectification of, or erasure of your personal data, as well as the right to restrict processing, object to processing, and request data portability, as provided under GDPR.
We ensure appropriate technical and organizational measures are in place to safeguard your personal data.
If you believe that your rights under GDPR have been violated, you have the right to lodge a complaint with your local Data Protection Authority.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You by posting the new Privacy Policy on this page and updating the “Last updated” date.

Additional Notice

For information about end consumer consent related to product development, please visit our End Consumer Consent for Product Development page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@nordiccharge.com